At Chandi & Co., we strive to provide a seamless and secure shopping experience. Please read our payment and shipping policies carefully before placing an order.

Payment Policy

• We accept payments via UPI, bank transfer, and debit/credit cards.
• Cash on Delivery (COD) is not available due to increased instances of scams and fraudulent orders.
• All orders must be fully paid before processing and dispatch. Orders with incomplete or failed payments will not be processed.

Order Processing & Shipping

Processing Time

• Orders are processed within 2-3 business days after payment confirmation.
• Orders are not processed on weekends or public holidays.

Shipping Time & Delivery

• Shipping time is 5-7 business days from the date of dispatch.
• Delivery timelines may vary depending on location and courier service efficiency.
• Customers will receive a tracking number via email or WhatsApp once the order is shipped.

Shipping Partners

We ship orders through reliable courier partners:

• Blue Dart
• Delhivery
• DTDC
• Trackon Courier
• Ecom Express

For areas where these services are unavailable, we will ship via India Post.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout.
• Any additional charges (such as remote area surcharges) will be communicated before dispatch.

General Terms

• We are not responsible for shipping delays due to unforeseen circumstances like natural disasters, strikes, or courier service disruptions.
• Customers must provide accurate shipping details. We are not responsible for undelivered or delayed shipments due to incorrect addresses.
• If an order is returned due to an incorrect address or non-availability of the recipient, re-shipping charges will apply.

For any queries related to your order, please contact us at chaandiandco@gmail.com